Question 1

What's the biggest carpet you can edge?

Accepted Answer

At Ace Carpet Edging, we can edge carpets of all dimensions - from small custom mats and hallway runners to large room sized carpets. if you have an exceptionally large piece (over 5m x 5m) feel free to contact us first with your specific measurements.

Question 2

How much does it cost to have a rug or stair runner created?

Accepted Answer

The cost depends on size, shape and style of edging you choose. We offer competitive pricing for custom rug creation and stair runners with our prices starting at £7.00 per linear metre. Please contact us for a customised quote. If you are a Trade customer, please contact us for a Trade price list.

Question 3

What are your opening hours?

Accepted Answer

Our workshop in Great Dunmow, Essex, is open during standard business hours, from 8.30 am to 5.00 pm, Monday to Friday.

Question 4

Is there car parking available at your site?

Accepted Answer

Yes, we have convenient on-site free parking available, making it quick and easy to drop off your carpets and off-cuts without any heavy lifting stress. Also, our team are here to help - so make sure you ask at our reception desk for help with listing heavy pieces.

Question 5

Can I have a shaped rug created?

Accepted Answer

Yes! We can craft custom-shaped rugs to fit awkward spaces, curved entryways, fireplaces or specific room layouts. We can edge boat, caravan and motorhome carpets also. Just bring in your template or measurements.

Question 6

Do I need to supply the carpet?

Accepted Answer

Yes, we do not sell carpet so you will need to purchase carpet from a carpet shop. We work closely with a large number of carpet retailers so we can advise you on the best shop to purchase carpet from in your area. You can supply your own carpet offcuts, leftover materials from a home fitting, or brand new carpet rolls. We will expertly finish the edges for you.

Question 7

Does my carpet need to be cut-to-size before it can be edged?

Accepted Answer

No, we can cut your carpet to any size or shape to meet your requirements. Our squaring up service (neatening your edges) it completely free, but if you require us to cut your rugs or runners to a specific size, there is a small fee.

Question 8

Do I need to book an appointment to have my carpet edged?

Accepted Answer

No, if you are leaving your carpet with us, you can deliver it to us any time during our opening hours. The turnaround time for this service is a week. However, if you wish to use our while-you-wait service, please contact us first to arrange an appointment and we can edge your carpet for you while you wait.

Question 9

Is there a minimum or maximum size carpet you can edge?

Accepted Answer

No, we can edge any size carpet. However, if your carpet is large (over 5m x 5m) then please contact us first to discuss your requirements.

Question 10

How can I transport my carpet to Ace Carpet Edging?

Accepted Answer

Carpets can be easily rolled up tightly and placed into the back of most standard cars, hatchbacks and vans. If you are local to Great Dunmow, you can deliver your carpet to our workshop and collect it within 3-5 working days. Alternatively, you can book a while-you-wait appointment, and we will edge your carpet within 1-2 hours for same-day collection. For those further afield, we offer a courier service to collect and return your carpet. Please visit our Nationwide Collection & Delivery page for more details and pricing.

Question 11

What carpet edging styles are available?

Accepted Answer

We offer traditional carpet whipping as well as premium tape binding, and narrow-tape binding.You can view our full range of carpet edging styles and order free samples here.

Question 12

Does your while-you-wait service cost more?

Accepted Answer

No! Our while-you wait service comes at no extra costs. It is a service for anyone who is need of a speedy, same day turnaround. Visit our While-You-Wait page for more information.

Question 13

What is the difference between Standard Tape Binding, Narrow Tape Binding and Slimline Tape Binding?

Accepted Answer

Standard Tape Binding is available in a plain cotton finish or a herringbone pattern with approx. 55mm of tape visible on the surface of the carpet.Narrow Tape Binding is a synthetic material with a narrow profile for a very subtle look, showing approx. 5mm on the surface of the carpet.Slimline Tape Binding is our new style of carpet edging which is the same as Standard Tape Edging but with a narrower profile showing  approx. 12mm on the surface of the carpet.

Question 14

What is the difference between carpet whipping and tape binding?

Accepted Answer

Carpet whipping is a traditional style featuring a woollen yarn which is overlocked to the edge of a carpet. It is a simple, affordable edging style suitable for all carpet types. Tape binding is a more contemporary style featuring binding tape which is folded and professionally hand-stitched to the edge of the carpet. It is a premium, durable edging style suitable for low-pile (short) carpet types.

Question 15

How long do while-you-wait appointments take?

Accepted Answer

While-you-wait appointments usually take between 1-2 hours depending on the size and shape of the rug or runner.Complex and/or large jobs may not be suitable for a while-you-wait appointment.Please contact us to discuss your requirements.

Question 16

Does carpet edging add any width to the carpet?

Accepted Answer

No, the carpet edging styles do not add any width to the carpet edges. The carpet edging is stitched to the edge of the carpet sides.

Question 17

Can I have an existing rug altered/ restored?

Accepted Answer

Yes, if you have an old rug that is fraying or damaged at the sides, we can often trim down the edges and re-edge or re-bind it to give it a fresh lease of life.

Question 18

How can I view your carpet edging styles?

Accepted Answer

You can visit our workshop to view our carpet edging styles or alternatively you can order free samples of our binding tapes directly from our website here.

Question 19

Which carpet edging style is suitable for my home?

Accepted Answer

All of our carpet edging styles are hard-wearing making them a suitable option for homes with children and pets. The style you chose will depend on your personal style preference. Traditional whipping is durable and great for everyday rooms and runners, while tape binding offers a high-end designer look that suits modern living spaces and bespoke statement rugs.

Question 20

Do you edge worn/ used carpet?

Accepted Answer

Yes if the carpet is in good condition. To protect the health and safety of our staff, we will NOT accept unclean or soiled carpet.

Question 21

What area's do you cover?

Accepted Answer

We are proud to provide our bespoke carpet whipping, binding, and stair runner services to a wide range of communities. Whether you are a local resident in Great Dunmow or based further afield, our nationwide collection and delivery service ensures you receive the same high-quality craftsmanship, no matter your location.​ We focus our primary service coverage across the following regions:​​​Essex: Great Dunmow, Chelmsford, Braintree, Colchester, Maldon, Tiptree, Witham, Brentwood, Billericay, Rayleigh, Rochford, Southend, and surrounding villages.​Hertfordshire: Hertford, Bishop's Stortford, Watford, St Albans, Letchworth, Baldock, Hitchin, Royston, and Welwyn Garden City.​​Cambridgeshire: Cambridge, Melbourne, and surrounding areas.​​Extended Regional Coverage​​We also regularly serve clients throughout East London and the surrounding suburbs, including:​Harlow, Epping, Loughton, Woodford, Chigwell, Enfield, Waltham Cross, Ilford, Romford, Upminster, Dagenham, Hornchurch, Chingford, Grays, and Thurrock.

Question 22

Can you bind a rug using a border material that I supply myself?

Accepted Answer

Usually we use our own extensive range of professional-grade tapes to ensure long lasting durability, but if you have a specific fabric or custom tape in mind, feel free to discuss it with us. To view our full list of tapes visit our edging options here.

Question 23

How do I protect my hard floors from a newly edged rug?

Accepted Answer

Once your custom rug is finished and edged at our workshop, we always recommend pairing it with a quality non-slip rug tab to keep it securely in place and protect wooden or tiled flooring. You can see our options of non-slip rug products here.

Question 24

Can thick wool loop pile carpets (like Berber or Sisal) be whipped or tape bound?

Accepted Answer

Yes, natural fibres and thick loop pile carpets require specialised handling to prevent fraying and ensure a neat finish. Our experienced team expertly handles everything from synthetic offcuts to luxury natural wools. Take a look at our gallery to see examples of our work, or get in touch to check your material.

Professional Carpet Edging & Binding Services Essex

Frequently asked questions