General Terms and Conditions

INTERNET ORDER DELIVERY
Ace Carpet Edging are pleased to offer FREE postage and packaging on all internet orders over £25.00; orders below £25 will be charged a flat rate of £4.99. At this moment, we can only offer this rate within the UK – if you live outside the UK and wish to place an order, please contact us and we will advise you of the shipping costs involved.
We aim to dispatch your goods within 48 hours of your order being made (excluding Sat/Sun) as long as cleared payment is received. There are, of course, circumstances that can affect dispatch of orders, but we will endeavour to make any announcements regarding holidays or absences well in advance.
All internet payments are taken via PayPal – please note that you do not need to have a PayPal account to pay using PayPal.

We also accept telephone payments by credit/debit card Tel:01371 859037. Payment by cheque is also welcome and goods will be dispatched upon cheque clearance.

All prices quoted include VAT - Ace Carpet Edging Ltd Vat No: 493 0951 28

COMPLAINTS/SUGGESTIONS
Your satisfaction is our top priority. If you have a problem with a transaction, just let us know and we will work with you to resolve the issue. Please email us at www.info@acecarpetedging.co.uk or call us on 01371 859037. We will make every effort to respond to all customer service inquiries within two working days.